tag:blogger.com,1999:blog-4052513093685017520.post5479972505388775323..comments2023-08-24T02:57:24.642-05:00Comments on BrainZooming: 7 Tips to Improve Conference Call PresentationsMike Brownhttp://www.blogger.com/profile/15071240714996517517noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-4052513093685017520.post-24130262596372251412009-03-26T21:51:00.000-05:002009-03-26T21:51:00.000-05:00Joan - Thanks again for commenting.It's often work...Joan - Thanks again for commenting.<BR/><BR/>It's often works best to take a well-founded shot at interpreting what someone means and then ask clarifying questions to refine your answer. <BR/><BR/>Someone who used to work for me would come straight out and say, "I don't understand what you mean." It didn't serve him well, because he was labeled as not understanding the business. <BR/><BR/>I tried, although not completely successfully, to get him to ask instead, "Can you say more about that?" Asking that question doesn't signal how much you do or don't understand. It simply asks for clarification.<BR/><BR/>Thanks again, and keep the comments coming!<BR/><BR/>MikeMike Brownhttps://www.blogger.com/profile/15071240714996517517noreply@blogger.comtag:blogger.com,1999:blog-4052513093685017520.post-46664799442643290512009-03-26T08:36:00.000-05:002009-03-26T08:36:00.000-05:00Excellent tips. Here's a tactic from a recent expe...Excellent tips. Here's a tactic from a recent experience. A few months ago I delivered (from the US) a phone presentation to Scotland. There were 20 people in the conference room in Scotland and I was alone in the US. One of the clients asked a question I couldn't truly understand because of the accent (hers, not mine). I knew that if I asked her to repeat it, chances were I still would not understand. So I answered a question she "might" have asked, crossed my fingers and inquired if I had addressed her concerns. I understood her reply, "yes". So either I nailed it, or she went through the same process I did. By the way, this approach also works well with aging relatives. JoanAnonymoushttps://www.blogger.com/profile/11816638339981208011noreply@blogger.com